Privacy Policy
Last Updated: July 01, 2026
1. Introduction
Welcome to www.signlemon.com (“Platform”, “Service”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting information collected through our ASL learning platform.
This Privacy Policy explains:
- What information we collect
- How we use it
- How it is stored
- Your rights regarding that information
By using the Platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Enter
When using the Platform, you may voluntarily enter:
- Individual words
- Phrases
- Sentences
- Translation requests
- Learning prompts
These inputs may be processed by our systems and AI technologies to generate sign language animations and educational content.
Usage Analytics
We may collect information such as:
- Pages visited
- Features used
- Session duration
- Browser type
- Device type
- Operating system
- Language preferences
- Referral source
- General geographic region
- Clickstream behavior
Feedback Data
We may collect:
- Thumbs up/down ratings
- User feedback interactions
- Error reports
- Feature usage metrics
Technical Information
We may automatically collect:
- IP address
- Browser information
- Device identifiers
- Cookies
- Log files
- Performance and diagnostic information
3. Information We Do Not Collect
At this time:
- No user accounts are required
- We do not intentionally collect names
- We do not intentionally collect email addresses
- We do not intentionally collect phone numbers
- We do not intentionally collect government identification information
Users should avoid entering personal information into translation prompts.
4. How We Use Information
We use collected information to:
- Generate sign language content
- Improve translation quality
- Improve AI models
- Improve educational content
- Analyze platform usage
- Measure feature effectiveness
- Diagnose technical issues
- Improve user experience
- Conduct research and product development
5. Analytics Technologies
We may use:
- Google Analytics
- Website analytics tools
- Product analytics tools
- Error monitoring services
These services may collect information regarding usage patterns and interactions with the Platform.
6. Cookies
We may use cookies and similar technologies to:
- Improve performance
- Remember preferences
- Analyze traffic
- Measure engagement
Users may disable cookies through browser settings, though some functionality may be affected.
7. AI Processing
User-entered text may be processed by AI systems to generate educational sign language content.
Inputs may be temporarily stored, logged, or analyzed to:
- Improve model performance
- Improve translation quality
- Improve educational accuracy
Users should not submit confidential, personal, medical, financial, or sensitive information.
8. Data Sharing
We do not sell personal information.
We may share limited information with:
- Analytics providers
- Cloud hosting providers
- AI service providers
- Security and monitoring providers
solely for operating and improving the Platform.
9. Data Retention
We retain information only as long as reasonably necessary for:
- Product improvement
- Security
- Analytics
- Legal compliance
Retention periods may vary depending on operational needs.
10. Children’s Privacy
The Platform is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware of such information, we will take reasonable steps to remove it.
11. California Privacy Rights
California residents may have rights under applicable privacy laws, including rights regarding access, deletion, and information about data collection practices.
Requests may be submitted using the contact information below.
12. Security
We implement reasonable safeguards designed to protect collected information.
However, no system can guarantee complete security.
Users acknowledge that information transmitted over the Internet may be subject to risks beyond our control.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised effective date.
14. Contact Us
Kritical TechnoLabs LLC
Email: hello@signlemon.com
Website: www.signlemon.com